Helpdesk Jobs in Al Ain

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran More...

Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues, and opportunity for revenue collection (upside) More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Manage the qualification of UOP’s entities in the customer portal (ENOC, ADNOC, QP,OQ). Manage the comprehensive UOP ME ISC activities which covers: Availability of product, Logistics, Shipping coordination Customer Document requirement and coordination wi More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that y More...

Responsibilities Processing Returns Customer Invoicing Deliver Forecast Reports Order Processing SkillsYOU MUST HAVE Bachelor's degree, or equivalent. Some experience in the field.WE VALUE Broad knowledge of principles and best practices in (customer service) Excellent team More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...

Responsibilities: Understand the market context, collate requirements/feedback and launch projects accordingly Voice of Captain and Customer: Be the voice of Customer and Captain in all conversations to ensure experience is at the center of all decision making. Collaborate with a w More...

To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby - To be totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel - More...

Responsibilities: Developing and executing business strategies to achieve short and long-term goals. Reporting to the board, providing market insights and strategic advice. Developing and implementing business plans to improve cost-efficiency. Maintaining positive and trust-base More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Liaison with other trades, Ship Repair Managers, Superintendents ensuring smooth workflow on projects. Prepares and recommends the Pipe section budget by preparing analysis and data related to specific elements as directed. Receiving from the Department Manager an More...

Responsibilities: Responsible for report development and other custom level set ups in Yardi based on user requirements. Provide technical and functional support to business for Yardi Voyager. Responsible for resolving all Yardi issues directly or through Yardi support. Will be r More...

Proficient in Microsoft Office applications. SAP experience is a plus. Strict attention to detail and ability to catch nuance. Excellent customer focus. Ability to multi-task and to work under pressure Exceptional problem solving/decision making abilities Strong communication sk More...

Responsibilities: Perform extensive campaign analysis daily, weekly, monthly to find growth opportunities. Drive growth and data-driven improvement across the engagement and retention funnel to increase revenue through journey building, customer engagement and repeat transactions. More...

Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible r More...

Responsibilities: Understand business priorities and objectives of the team to plan the annual calendar and facilitate the integration and prioritization of business activities Organize, prioritize, and appropriately handle time-sensitive, highly confidential information Coordin More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...