Helpdesk Jobs in UAE

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization that More...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident More...

This is a remote position. Fully remote position to work from home anywhere in South Africa!! Our client is a IT Support and Services company. Responsibilities: Answering support calls and logging them on our helpdesk system. Providing the highest levels of customer ser More...

About Our Client Our client is a global leader in commercial real estate services and investments. Job Description Facilities Support Helpdesk Support & Assistance Logging Maintenance & liaising with contractors CAFM Management Administrative duties Front of Hou More...

Mange, maintain & monitor the IT helpdesk activity. Develop & maintain IT performance dashboards & reports. IT department administration activities. Coordinate all department correspondences, documents, contracts, and completions certificates, signed off, and archive More...

Bytagig is seeking a Tier 2 Help Desk Technician to join their growing team! We do not have an immediate need at this time but are openly recruiting talent for this role.The Tier 2 Help Desk Technician handles intermediate level or advanced level IT support requests that come in from More...

Follow Group IT procedure to maintenance, secure and installation for all equipment. Performs Backup and restore administration. Ensure network security and connectivity. Helpdesk remote and local support. PROFILE IT Degree At least 15 years experience in a similar position

Job Description Roles & Responsibilities Core Responsibilities Handling of the WM Investments Helpdesk Receipt and processing of the Investment Subscription and Redemption documents for all investment products in Wealth Management system (alpha) and provider websites (SNG). Trade Pro More...

Preferably 3 years of experience in a bank/financial institution with exposure to wealth/consumer operations and account services. Handling of the WM Investments Helpdesk. Input of Investment Cash Account Opening/Closure, Portfolio Creation/Closure and Account Maintenance activiti More...

A. Planning 1. Prepares Annual and Monthly Plan for Job Request Servicing Record the call received from by Helpdesk Operator. 2. Prepares Monthly Schedule & Status Monitoring reports 3. Provide data required for Facilities PlanningB. Implementation & Monitoring 4. Handle J More...

Day-to-Day - Monitor customer route/switch network for alarms) - Triage initial alarms and assign the incident to the appropriate priority and queue - Receive calls and tickets from Customer helpdesk - Validate accurate/complete incident information from end customer - Initial Tr More...

Roles & Responsibilities A vacancy has arisen for a Software Administrator role to commence employment as soon as possible. The successful candidate will be fluent in English, with at least 5 years experience of working in a helpdesk environment, and a broad understanding of IT syste More...

Job Description Roles & Responsibilities •Strong and solid IT Support / Service Desk experience, password reset, helpdesk role providing IT related service to end users on a variety of issues. Identifies, researches, and resolves technical problems. •Provide accurate Incident resol More...

Key responsibilities: Coordinate and support day-to-day Service Centre operations in an efficient manner. Register enquiry from the call centre and verify customer details in the ERP System NAV. Coordinate job orders with the technical team to ensure timely completion. Support and ad More...

Additional Skills & Qualifications: 2 years of helpdesk/call center experience Basic problem-solving skills Understanding of Microsoft Office Comfortable working in a fast-paced environment with little supervision Experience troubleshooting devices and software Experienc More...

Your role: Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH Performing corrective m More...

Job Summary We are looking for a System Administrator to maintain upgrade and manage our software hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to com More...

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. More...

A bachelor's degree in computer science, information technology, or similar. 3-5 years of experience as an IT support specialist. Exceptional ability to provide technical support and resolve queries. In-depth knowledge of computer hardware, software, and networks. Ability to More...