Head Of Customer Experience Jobs in Dubai

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Work with clients to ensure our solutions are driving values. Work very closely with the BDM to drive the business within established accounts to ensure revenue schemes flows. Look at opportunities to upsell and cross sell. Has solid understanding of financial services, Fintech sol More...

Responsibilities: Prepare reports for overdue payments and perform reconciliation of payments Coordinate delivery process with external logistic partner Document reconciliation and archiving Work in close collaboration with KA Customers and Sales team Manage order processing, inv More...

Responsibilitiess: Developing and overseeing SMART goals for hardware, software, and storage Ensuring strategic capacity planning Managing all or part of the IT department, including: Directly supervising some employees Hiring certain members Handling employees' concerns a More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that More...

Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Ass More...

Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Ass More...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S More...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. More...

Responsibilities: Update your profile with the most relevant skills and experience, to increase your chances of landing this position You're in the top N / A applicants based on your profile Collaborating with managers to determine blockchain technology needs and envisaged func More...

Responsibilities: Implementing a system to ensure that accurate billing information is entered into the billing system. Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contr More...

Responsibilities: Escalate to the Top management issues being raised by customers to take the right decision about developing the RTA business. Prepare annual Section budget for the Customer Services Department Director ’ s approval and ensure budget costs are not exceeded. R More...

RESPONSIBILITIES: Drive regional strategy for Careem rides by building a deep understanding of customer needs, understanding the macro realities of markets and factoring in global trends related to mobility Create business cases and financial models to launch new business lines supp More...

Responsibilities: Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performin More...

Define the brand strategy across 3 concepts and manage the full P&L for marketing - Define the marketing budget by market/store, online/offline - Define and oversee the development of the corporate brand guidelines and ensure alignment with the brand strategy on branding, advertis More...

Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals Develop warehouse operations systems by determinin More...

Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for product categories Develop exit strategies for unsuccessful products Foster trust relationships with vendors to achieve better pricing and quality of services Place app More...

Responsibilities: Ensuring promptness, freshness, and quality of dishes. Coordinating cooks' tasks. Implementing hygiene policies and examining equipment for cleanliness. Designing new recipes, planning menus, and selecting plate presentations. Reviewing staffing levels to More...