Guest Services Specialist Jobs in Dubai

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit t More...

Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Fluency in the English language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll nee More...

Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Fluency in the English language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll nee More...

The role will be tasked with establishing clear channels of communication with the global team, clients and local agents situated in various ports. The primary focus is on ensuring meticulous preparation for ship visits and the delivery of services to meet the highest standards. Regu More...

Ideally, we would like you to have a Bachelor’s degree in Business, Economics, Supply Chain, Business Administration, or a related field. You will also have a minimum of 4 years’ prior experience in successfully managing Operational Services sourcing and capable of deliver More...

Roles and responsibilities The job holder is responsible for providing outstanding customer service to all Reel Cinemas customers in box office, concession and ushering. The Customer Service Representative also assists the Assistant Theatre Manager in all areas of operations to deliv More...

What you'll do You’ll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as dri More...

As a Guest Relations Manager at Carbone, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests More...

As a Guest Room Valet, you will service, replenish, prepare all allocated rooms and suites and maintain the other areas such as corridor, pantry, staircase and lift landings as per resort standards. You will arrange and handle the mobile supplier & mobile collector as per resort s More...

We are partnering with a techenabled hospitality firm and a leading provider in the luxury hospitality sector offering innovative accommodation experiences. They are looking for a Guest Relations Executive to join their team in Dubai. Responsibilities: Liaising with the housekeeping a More...

Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time. Take initiative to add a personalized experience. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report More...

Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Greet and receive guests in a friendly and professional manner. Handle guest check-in and check-out efficiently and accurately. Provide information on hotel facilities, services and local attractions. Resolve guest complaints and problems in a timely and satisfactory manner. Answer ph More...

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate betwee More...

Assist the Guest Relations Manager in managing and supervising the Guest Relations team. Provide guidance and support to the Guest Relations team members, ensuring excellent customer service. Handle guest inquiries, requests, and complaints, resolving them in a professional and ti More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Roles and responsibilities An opportunity has arisen for a Coordinator to join the Guest Relation team at Jumeirah Marsa Al Arab- Hotel. The main duties and responsibilities of this role: Efficiently compose and communicate the VIP memo on a daily basis through effective guest r More...

Love What You Do Even More At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here At JW Marriott Marquis Dubai, We Are Lookin More...

Job Description Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business, their guests, and their associates. Within this, the key responsibilities More...