Guest Services Specialist Jobs in Dubai

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit t More...

Roles and responsibilities An exciting opportunity has arisen for a Seasonal Guest Relation Executive - Food & Beverage Service in Jumeirah Al Naseem. The main duties and responsibilities of this role are: Identify customer needs and expectations correctly, including those w More...

Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Fluency in the English language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll nee More...

The role will be tasked with establishing clear channels of communication with the global team, clients and local agents situated in various ports. The primary focus is on ensuring meticulous preparation for ship visits and the delivery of services to meet the highest standards. Regu More...

Ideally, we would like you to have a Bachelor’s degree in Business, Economics, Supply Chain, Business Administration, or a related field. You will also have a minimum of 4 years’ prior experience in successfully managing Operational Services sourcing and capable of deliver More...

Roles and responsibilities The job holder is responsible for providing outstanding customer service to all Reel Cinemas customers in box office, concession and ushering. The Customer Service Representative also assists the Assistant Theatre Manager in all areas of operations to deliv More...

Roles and responsibilities 1. Customer Service Excellence Description: The GEM must have a deep understanding of customer service principles and the ability to provide exceptional service to guests, resolving complaints and ensuring satisfaction. Why It’s Important: The rol More...

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

Roles and responsibilities Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

About the Job: An opportunity has arisen for a Guest Relations Executive to join Shimmers Restaurant. The main duties and responsibilities of this role: Providing excellent customer service to all guests, including greeting them warmly and engaging in small conversations to make More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Manage the Guest Relations department. Review guests arrival and departure lists daily and allocate tasks to the Guest Relations team. Accommodate VIP guests and oversee their stay. Liaise with Property Services to ensure properties are guest-ready and maintain top quality. Over More...

Develop and execute a guest experience strategy that aligns with the brand goals and the Energy for Life narrative Manage the delivery of contractual rights and benefits from our sponsorship partners, including hospitality, tickets, access, branding and content Utilize your indust More...

As a Guest Relations Manager in Studio Frantzén, you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize More...

About You The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment. Willing to work flexible hours, excellent communication, and interpersonal skills. Must More...

To promote efficiency confidence courtesy and an extremely high standard of social skillsTo generally promote and ensure good interdepartmental relationsEstablish promote and maintain good public relations and enhances sales for the hotel at every opportunityTo display a pleasant mann More...

Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, fo More...