Guest Services Representative Jobs in UAE

Handle and prioritize guest inquiries requests and complaints in a professional and courteous manner. Provide guests with information about hotel facilities amenities and services. Assist guests with reservations tours transportation and special requests (e.g. restaurant reservations More...

1. Guest Engagement:Serve as the primary point of contact for VIPs and regular guests ensuring their needs and expectations are exceeded.Actively engage with guests throughout the property offering assistance gathering feedback and creating personalized experiences.Actioning any of th More...

As a Guest Relations Agent you will be responsible for ensuring that all guests enjoy a positive and memorable experience.  You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive mann More...

First impressions are everything! As a Guest Relations Officer you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing: Greet checkin respond to requests and settle accounts whi More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin More...

Welcome guests and ensure efficient friendly and professional service during checkin checkout and throughout their stay;Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;Provide high standard of service to all More...

Guest Service AgentFirst impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted ra More...

Guest Service AgentFirst impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted ra More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

About the Role: The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office and within the limits of the established hotel policies and procedures who oversees and directs all aspects of the guest relation functions to achieve th More...

       Customer relations Establish good working relationships with the guests and your colleagues.       Professional techniques / Production  Ensure that the guest service is excellent so that he/she will return to the hotel. Update Guest More...

       Customer relations Establish good working relationships with the guests and your colleagues.       Professional techniques / Production  Ensure that the guest service is excellent so that he/she will return to the hotel. Update Guest More...

       Customer relations Establish good working relationships with the guests and your colleagues.       Professional techniques / Production  Ensure that the guest service is excellent so that he/she will return to the hotel. Update Guest More...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara More...

Roles and responsibilities 1. Cleanliness and Maintenance Spotless Environment: Ensuring the room is clean, sanitized, and free of clutter. Well-Maintained Furniture: Regularly checking for damages or wear in furniture and fixtures. Functional Amenities: Ensuring all electronics More...

About the role The Banquet Server Assistant position assists the Banquet Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards. What you will do Main Duties/Description: 1. The ability to oversee the set-up of funct More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. S More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...