Guest Services Agent Jobs in UAE

Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.). Restocks all supplies, amenities and linens as per established standard operating proced More...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club More...

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appea More...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio More...

Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficie More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and deve More...

Maintain operation and cleanliness of the pantry and the reception desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards Maintain an organized and professional atmosphere. Prepare and set tables and/or trays accordi More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their enti More...

Interact and engage with guests and maintains high quality service standards Handle guest complaints effectively and professionally Make sure that the guest is greeted and served promptly Engage in suggestive selling Presents the guest's bill when necessary Updates profiles More...

Is responsible for Guest Service function of the resort. Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. Facilitate an efficient arrival and departure formality for all guests. Assist guest in resort activity More...

Minimum of 2-3 years of experience in a similar role within a luxury hotel or restaurant setting. Strong communication and interpersonal skills are essential qualifications. Additionally, a dedicated commitment to and passion for the Food and Beverage industry is expected.

Your new company Hays Facilities Management has partnered with an established organization in NYC to hire a Director of Guest Experience. Your new role The job duties of the Director will include, among others: Create and develop strategy around the overall guest experience a More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Oversee a team of hostesses, ensuring they adhere to the Restaurant Reservations Standard Operating Procedures (SOP) and optimizing table allocation and guest flow. Maintain a continuous presence at the restaurant hostess desk to warmly and promptly welcome all guests upon arrival, More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...