Guest Service Officer Jobs in Dubai

Provide support to agents, addressing inquiries, resolving issues, and assisting with onboarding and training Offer exceptional customer support by addressing customer inquiries, resolving issues, and ensuring a positive customer experience Assist the finance team in reconciling f More...

In this role you will provide an efficient Reception service to all guests, offering information and giving their full attention to all guest’s special requirements, needs and requests. Ensuring all check-ins and check-outs from the Royal Club run smoothly and that all cashierin More...

Roles and responsibilities An opportunity has arisen for a Guest Services Executive to join our Front Office team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Assisting in pre-registration, check in, check out activities or extended stay requests More...

An opportunity has arisen for a Guest Services Executive to join Jumeirah Emirates Towers. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and che More...

Roles and responsibilities 1. Customer Service Excellence Description: The GEM must have a deep understanding of customer service principles and the ability to provide exceptional service to guests, resolving complaints and ensuring satisfaction. Why It’s Important: The rol More...

Roles and responsibilities Help the Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. Help the Guest Relations Manager to meet and greet guests. Prepare the Daily Communication Form. Handle amenity requests and other guest relati More...

Roles and responsibilities An opportunity has arisen for Guest Services Executive to join the Concierge team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to More...

Roles and responsibilities An opportunity has arisen for an Service One Agent to join our Telecommunications team at Jumeirah Beach Hotel. The main duties and responsibilities of this role: Responsible for the speedy and courteous answering of the incoming calls both internal More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit t More...

About the Job: An opportunity has arisen for a Guest Relations Executive to join Shimmers Restaurant. The main duties and responsibilities of this role: Providing excellent customer service to all guests, including greeting them warmly and engaging in small conversations to make More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...

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Manage the Guest Relations department. Review guests arrival and departure lists daily and allocate tasks to the Guest Relations team. Accommodate VIP guests and oversee their stay. Liaise with Property Services to ensure properties are guest-ready and maintain top quality. Over More...

Develop and execute a guest experience strategy that aligns with the brand goals and the Energy for Life narrative Manage the delivery of contractual rights and benefits from our sponsorship partners, including hospitality, tickets, access, branding and content Utilize your indust More...

As a Guest Relations Manager in Studio Frantzén, you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize More...

About You The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment. Willing to work flexible hours, excellent communication, and interpersonal skills. Must More...

To promote efficiency confidence courtesy and an extremely high standard of social skillsTo generally promote and ensure good interdepartmental relationsEstablish promote and maintain good public relations and enhances sales for the hotel at every opportunityTo display a pleasant mann More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, fo More...

A Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s preferred). A minimum of 8 years of experience, ideally within the real estate industry or a related sector. A professional certification such as SHRM-CP, PHR, or CIPD is highly More...