Guest Relations Jobs in UAE

Roles and responsibilities Handle all food and beverage reservations, including processing requests, managing booking systems, and ensuring accuracy of reservation details. Accommodate special requests and modifications as needed. Proactively handle customer queries offering perso More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt More...

Directly involved in the order taking and order placing process while dealing with guest requests and orders courteously efficiently and promptly. Attends all meetings and briefing sessions to maintain open communication within the assigned team. Knows all menus and ongoing promotion More...

Roles and responsibilities Previous experience of 1-2 years in a Luxury Hotel environment as a Waiter/Waitress is a plus. Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour. Fle More...

We offer A competitive salary and benefit package, such as health insurance, dental and vision insurance, a 401k savings plan with an employer match, and paid time off. A.P. Moller-Maersk has a strong presence in the international business community, and we offer the opportunity to More...

Roles and responsibilities 1. Customer Service Excellence Friendly and Welcoming Attitude: A hostess must greet each guest warmly and with enthusiasm, making them feel welcomed from the moment they arrive. Strong Communication: Excellent verbal communication skills are essential More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing essential s More...

Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team's skills to drive results that positively impact on hotel performance Having authenti More...

Love What You Do Even More At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here At JW Marriott Marquis Dubai, We Are Looking More...

Roles and responsibilities This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities More...

Job Description Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a More...

Summary Proactively finding opportunities and leads for business growth by being closely in touch with clients. Entertaining and conducting hotel inspections with clients. Arranging appointments with clients off-site. Handling guest and employee enquiries in a courteous and ef More...

Ensure high quality guest service in bar areas (Hendricks, Sea Fu and with a focus on Mercury Lounge). Actively interact with guests, take orders, provide recommendations, and maintain a friendly and professional demeanor. Create and develop unique and innovative signature cocktai More...

Job DescriptionAlways greets and welcomes guests promptly in a warm and friendly manner.Always thanks and gives fond farewell to guests conveying anticipation for their next visit.Assists guest with table reservation.Assists guest while seating.Ensures guests are served within specifi More...

Roles and responsibilities An opportunity has arisen for a Seasonal Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and prov More...

Job Description Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: Once the con More...

Support the daily F&B operation of Horizon Club (Executive Club Lounge) Provide a high quality service to our guests Ensure the smooth operation of the F&B section in Horizon Club Consistently looks for ways to enhance guest satisfaction Create an exceptional experience More...

Check the grooming appearance of colleagues in compliance with the hotel brand standards. Ensures a high standard of sanitation and hygiene in the restaurant. Promotes up-selling at all levels and by personal efforts through guest contact. Handles all guest comments and complaint More...

Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we’re making the right first i More...