Guest Relations Jobs in UAE

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

To serve the needs of the business our guests and associates by ensuring that all guests are enjoying a positive and memorable NH Collection extraordinary experience.Lobby Ambassadors are key ambassadors for the hotel and the NH Collection brand. He or she creates one of the most powe More...

Job Summary: We are seeking a polished and customerfocused Hostess with experience in the hospitality industry to join our team. The ideal candidate will be the first point of contact for guests ensuring they are warmly welcomed and seated promptly. Strong interpersonal skills a profe More...

A Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s preferred). A minimum of 8 years of experience, ideally within the real estate industry or a related sector. A professional certification such as SHRM-CP, PHR, or CIPD is highly More...

Key ResponsibilitiesGuest Services SupervisionLead the Guest Relations team to provide outstanding service throughout the guest journey from prearrival to departure.Greet VIP guests handle special requests and ensure personalized experiences.Monitor guest feedback and implement improv More...

Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests, monitor and resolve all requests. Perform check IN/OUT of guests using Opera More...

Adhere to our established service standards to ensure a consistent and exceptional guest experience.Prepare alcoholic and nonalcoholic drinks according to recipe standards with attention to detail taste and presentation.Have a thorough understanding of drink names ingredients preparat More...

Speaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.Takes and dis More...

Ensure the day to day operation is smooth in the restaurant Assist the leadership team of the restaurant in achieving high guest satisfaction Guide and lead the server in the restaurant Perform the duties of Manager on regular basis Maximize sales potential and encourage upselling in More...

Job Description Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and ackn More...

Respond to a wide variety of guest requests by accurately essing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Supervises day-to-day performance of te More...

About the Job: An opportunity has arisen for a Guest Relations Executive to join Shimmers Restaurant. The main duties and responsibilities of this role: Providing excellent customer service to all guests, including greeting them warmly and engaging in small conversations to make More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...

To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set. Following up the financial cases and monitoring the front office cashiering. To assign responsibilities to subordinates, im More...