Guest Relations Jobs in Dubai

An opportunity has arisen for a Sales Agent to join our team in Room Dining at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Personalize guest interactions by addressing them by name and demonstrating cultural awareness of Arabic etiquette. Efficient More...

Roles and responsibilities The Pool Butler is responsible to serve the needs of the business, our guests and our colleagues by maintaining the effectiveness of the day-to-day pool operations, enhancing guest experience by being a key point of contact for guest interaction in the reso More...

About Us At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own se More...

Collect and sort guest laundry items: Gather soiled laundry from guest rooms, sort them by color, fabric type, and cleaning requirements to ensure proper care and prevent damage. Operate laundry equipment: Safely and efficiently operate washing machines, dryers, and other laundry e More...

As Guest Service Attendant, you will ensure all guest's needs are met and they are assisted in a warm and personalized manner. You will be responsible for the setup and maintenance related to the beach, Aquaventure, Towel Cabanas, Guest Buggies, and Guest Cabanas. You will keep a More...

Roles and responsibilities We are seeking an enthusiastic and professional In-Room Dining Attendant to provide exceptional service to our hotel guests. The successful candidate will be responsible for delivering food and beverages to guest rooms, ensuring that all orders are accurate More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies. Support as r More...

Welcome guests in a warm and friendly manner, ascertain their dining needs. Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Perform More...

A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and be More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Supervise and coordinate daily operations of the all-day dining and in-room dining (IRD) areas in the hotel's food and beverage department. Ensure efficient and smooth service delivery, maintaining high standards of quality and guest satisfaction. Monitor inventory levels and More...

Coordinate the organization and administrative functions in all areas of the Rooms Division. Oversee the operation and co-ordination of the operating department through their respective managers. Provide solutions to improve problem areas and assist in implementing corrective meas More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of one-year experience in a similar position in a 5-star hospitality company. A stron More...

Roles and responsibilities The ideal candidate for the position of Ordertaker should have a minimum of 1 to 2 years of experience in a similar role within the context of a luxury hotel or restaurant. International experience is highly preferred, and exceptional communication skills a More...

Roles and responsibilities Coordinate the organization and administrative functions in all areas of the Rooms Division. Oversee the operation and co-ordination of the operating department through their respective managers. Provide solutions to improve problem areas and assist in More...

Roles and responsibilities Have a very good understanding of the food and beverage offerings and be able to verbally explain those to the guest. This includes wine pairings, ingredients and promotions. Display proper and professional phone etiquette and assure that all guest detai More...

Attend review of daily event sheet with Concierge Supervisor. Be knowledgeable about hotel facilities, updated on activities, promotions, and happenings in the hotel/city to provide accurate information. Ensure that the front entrance and Bell Desk are manned continuously, and dri More...

Oversee the front desk operations, ensuring all guests receive prompt, professional, and courteous service. Handle guest check-ins and check-outs, room assignments, and special requests. Address and resolve guest complaints and concerns in a timely and effective manner. Coordinat More...

Roles and responsibilities Communications Supervisor will assist the Guest Communications Manager to provide supervision, delegation, support and leadership in the Guest Communications in accordance with the objectives, performance and quality standards established by the hotel. The More...