Guest Relations Agent Jobs in UAE

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Work hand in hand with FOM to ensure that allocation preferences of TOP VIP and special attention guests are met. Ensure GR team reviews and updates arrivals lists for the following day, and informs all departments are informed via daily ‘VIP’ lists. E More...

Responsibilities: Answers all external calls in the respective standard and manner Assist the reservations request of our guests, business partners and internal clients Have full and up to date knowledge of the hotel products and services. Ensure all telephone calls are handled p More...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que More...

Act as an ambassador for guests at our venue Help resolve any issues or complaints Train employees in customer service Create and enforce employee practices and policies Assist with PR outreach or grassroots marketing projects Complete data entry tasks

Reporting to the Central Reservations Manager, responsibilities and essential job functions include but are not limited to the following : Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System En More...

- Register and room all guest arrivals according to established procedures - Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system - Maintain cashier float and ensure accurate daily report of all money received - Ke More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...

Responsibilities: Develop PR campaigns and media relations strategies Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management Edit and update promotional material and publications (brochures, videos, social media posts etc.) Prepar More...

Responsibilities: Develop PR campaigns and media relations strategies Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management Edit and update promotional material and publications (brochures, videos, social media posts etc.) Prepar More...

Responsibilities: Coordinates room status updates with the Shift Leader, by notifying them of all group checkouts, late checkouts, early check-ins and special requests. Customize their selling approach and upselling techniques, based on the targets set for each particular shift. Ha More...

Responsibilities: Adherence to all At the Top policies and procedures, code of conduct, Health, Safety and Security procedures including Evacuation and Emergency. Providing exceptional service, resulting in positive customer experience. Managing tours and hosting activities, ticket More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Overseeing all supply chain operations. Organizing and managing inventory, storage, and transportation. Analyzing and optimizing logistical procedures. Reviewing, preparing, and routing purchase orders. Ensuring the safe and timely pick-up and delivery of ship More...

Summary:A Leasing Agent is a professional who is responsible to liaison between the management company and tenants in order to ensure there are no vacancies in their properties. The goal is scout potential clients, turn them into actual ones and achieve high occupancy rates.Responsibi More...