Guest Relations Agent Jobs in UAE

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Superviso More...

Responsibilities: Communicate promptly and efficiently guest complaints and compliments to the Front Office Manager / Duty Manager. Provide information on resort services and facilities, as well as local attractions and general enquires as requested. Ensure sufficient stocking of w More...

Responsibilities: Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. Actively elicit guest feedback and preferences, regarding resort services and ensure action is initiated on the same to maximize guest satisfactio More...

Responsibilities: Maintaining professional, open and honest communication to assist guests and make accurate bookings. Availability to work shifts between Monday to Sunday Immaculate personal presentation. Providing an outstanding guest welcoming experience by demonstrating a comm More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Accountable for maintaining accurate records for all above services. When the need arises, represent the company at different offices like Police Station, Ministries/Municipalities, and other Government Departments. Makes sure all business and trade Licenses are u More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

onships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Processing & completion of employment visas, work permits, labour contract (new and renewal) and all employee transactions related to the immigration and / or labour office Obtain monthly sponsorship reports from the immigration / labour department Ensure t More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

rESPONSIBILITIES: Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to standar More...

Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assisting guest More...

Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assisting guest More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Responding to requests for information release or press conference from the media or designating a spokesperson or source of information. Establishing and maintaining relationships with consumer, community, employee, and public interest groups. Writing press rel More...