Guest Relation Officer Jobs in UAE

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Oversee a team of hostesses, ensuring they adhere to the Restaurant Reservations Standard Operating Procedures (SOP) and optimizing table allocation and guest flow. Maintain a continuous presence at the restaurant hostess desk to warmly and promptly welcome all guests upon arrival, More...

Please note that this is not an exhaustive list of everything that needs to be done.  Within this the key responsibilities for this position are:Clearly understand the concept of guest services center being the one point of contact for guests.Ensure adherence to :Proper and promp More...

Roles and responsibilities 1. Communication Skills Clear, friendly, and professional communication with guests, both in person and over the phone or via email. Ability to listen actively to guest concerns, requests, or inquiries and respond in a courteous manner. 2. Customer Se More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Summary:As the F&B Guest Relations Manager you will be responsible for overseeing and enhancing guest satisfaction across all food and beverage outlets within the hotel. You will work closely with the F&B team ensuring exceptional service standards addressing guest concerns an More...

Responsibilities: Assessing equipment to gauge if it is up to safety standards. Monitoring staff to evaluate if they are following health and safety protocols. Hosting presentations to educate staff about health and safety laws. Creating plans for the company to implement in or More...

Whats in it for you:Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfactionRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests requirements and inquiresActivel More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and b More...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and profe More...

Guest Relations ExecutiveAn exciting opportunity has arisen for a Guest Relations Executive to join Rixos Premium Saadiyat Island Abu Dhabi.What you will be doing:Provide exceptional service to the guests & maintains the overall efficiency of standards set. Respond More...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and profe More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

Provide exceptional service to the guests & maintains the overall efficiency of standards set. Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate t More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...

Roles and responsibilities:- Building and maintaining relationships with clients to promote sales and generate revenue. Conducting market research to identify potential customers and develop strategies to reach them. Meeting sales targets and KPIs on a regular basis. Providing excell More...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and profe More...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and profe More...

Manages and conducts regular inspections of all butler areas including occupied and non-occupied rooms, floor receptions and butlers’ pantries to ensure standards and consistency are always maintained to the highest level Ensures that the team adhere to all hotel and company More...