Guest Experience Manager Jobs in UAE

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assistin More...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, doc More...

Drive global connects across key Emerging Marketplace leaders and program owners to identify synergies and creating best practice sharing Create mechanisms to coordinate a large group of local stakeholders to drive impactful project to completion Identify and analyze data on frequ More...

Build relationships with peers within and external clients & partners. Advise and support across every stage of the project lifecycle. Ensure design decisions align with the needs of end users and client businesses. Proactively involve business stakeholders in the design proc More...

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Key Attributes Of The Successful Diventures Scuba Experience Manager Customer Service Mindset Servant Leader Sense of Urgency Initiative Engaging Clear Communicator Tenacity Effective Time Manager Positive and Professional Image Business Acumen Positive Mindset Comman More...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Ut More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Roles & Responsibilities Build and maintain corporate relationships to position our brands favorably in the UAE market and other markets where GCS is present. Collaborate with marketing teams to develop and implement campaigns and promotions that enhance the customer experience. Driv More...

Community Engagement through Participating in community events, hosting workshops or seminars, and fostering partnerships with schools, businesses, and other organizations. Program Development by Collaborating with the L&D, Master Trainers, and Coaches, in supporting development and i More...

As a Guest Relations Manager at Carbone, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests More...

Manage and supervise all guest services tasks of his/her staff to ensure optimal guest satisfaction Manage guest services staffing and supervision, including scheduling, training, performance management, coaching, and discipline as needed, promotional recommendations, etc. Handle More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. More...

Manage the Guest Relations department. Review guests arrival and departure lists daily and allocate tasks to the Guest Relations team. Accommodate VIP guests and oversee their stay. Liaise with Property Services to ensure properties are guest-ready and maintain top quality. Over More...

We are partnering with a techenabled hospitality firm and a leading provider in the luxury hospitality sector offering innovative accommodation experiences. They are looking for a Guest Relations Manager to join their team in Dubai. Objective: The Guest Relations Manager will be respo More...

As a Guest Relations Manager in Studio Frantzén, you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize More...