Guest Experience Expert Guest Relations Agent Jobs in UAE

To be an ambassador of the hotel in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests fully aware and following the hotel standards More...

Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, fo More...

Roles and responsibilities Welcome guests in a friendly and professional manner Engage each guest as a unique individual and listen attentively to their requests Manage and maintain queue lanes efficiently Sell tickets and other products via a computerised Point of Sale (POS) sy More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

Roles and responsibilities An opportunity has arisen for a Coordinator to join the Guest Relation team at Jumeirah Marsa Al Arab- Hotel. The main duties and responsibilities of this role: Efficiently compose and communicate the VIP memo on a daily basis through effective guest r More...

Co-ordinate and lead school tours for prospective parents and visitors, promoting the school’s USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the enrolment targets. Day to day management of the school’s Front of House/R More...

What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink)Provide friendly sand courteous service to guest and respond promptly to all requests an More...

Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.). Restocks all supplies, amenities and linens as per elished standard operating procedures More...

Skills and Qualifications: Experience: Previous experience in retail Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills. Sales Ability: Ability to meet sales targets and handle a fast-paced retail environment. Attention to Detail: Ability More...

You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example Keep your supervisor up More...

About the Job: An opportunity has arisen for a Guest Services Executive to join the Front Office Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay re More...

Preference for_ Arabic Speakers_ Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Job More...

Greet guests, escort them to tables while providing a personalized introduction to the brand. Maintain neat and organized work area. Observe proper grooming and personal hygiene at all times. Ensure all guests receive positive and professional service to the highest standards to More...

Roles & Responsibilities Key Responsibilities • Adhere to company Health & Safety procedures at all times, being responsible for your own health & safety and that of others, ensuring fire precautions and emergency procedures are carried out as defined. • Ensure operations areas are o More...

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

About the location: In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 sui More...

Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.). Restocks all supplies, amenities and linens as per established standard operating proced More...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club More...

Assist guests with all inquiries, both hotel and non-hotel related Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known Maintain good relationship with Airport Concierge Maintain good relationship with retailers and other More...