Guest Experience Agent Jobs in Dubai

From the friendly and competent advice to the booking completed: Our reservation team ensures that guests are happy from the first to the last moment. Were looking forward to welcoming you to the Reservation Team as Reservations Agent.COME AS YOU ARE AND SHOW US YOUR VISION! What More...

PURPOSE OF POSITIONTo be responsible for all activities relevant to Raffles Club guests such as the reception private check in / out cashiering foreign exchange and assisting guests with inquiries.KEY ROLES & RESPONSIBILITIESGreet guests at all times in a friendly and helpful mann More...

As a Receiving Agent you will be responsible for managing the receiving function in a timely smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality requirements and in accordance with our policies procedures and standardsWhat is in it for you:Empl More...

PURPOSE OF POSITIONTo provide accurate information concerning hotel facilities venues and functions and to handle all guest inquiries.KEY ROLES & RESPONSIBILITIESAssist guests with all inquiries both hotel and nonhotel relatedConduct and attend effective shift briefings to ensure More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry More...

Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System Enter rooming lists while ensuring accuracy, as required Update reservations ensuring a flawless check in and check out process Ensure rev More...

Greet guests at all times in a friendly and helpful manner Register and room all Raffles Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely w More...

Provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. Provide uncompromising levels of cleanliness and maintenance through own responsibility. To use appropria More...

Summary:As a Recreation Agent youll be at the heart of creating a fun and memorable experience for children. Your role involves setting up and managing engaging activities that align with our departmental standards ensuring the activities area remains clean and welcoming. Youll provid More...

About The Job An opportunity has arisen for a Reservations Agent role to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa Family. The main purpose of this position to maximize rooms revenue and profit through pro-active selling techniques and referral a More...

Understand the key principles of ACCOR’S Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other Rate Restrictions, hurdles and availabilities Maximise rooms revenue through the conversion of telephone calls into sales Utilize effectiv More...

From the friendly and competent advice to the booking completed: Our reservation team ensures that guests are happy from the first to the last moment. Were looking forward to welcoming you to the Reservation Team as Reservations Agent.COME AS YOU ARE AND SHOW US YOUR VISION! What More...

The RoleUnder the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual) Receive and handle all reservations work to and with management and strive to learn more each day. Show ini More...

The RoleUnder the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual) Receive and handle all reservations work to and with management and strive to learn more each day. Show ini More...

The RoleUnder the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual) Receive and handle all reservations work to and with management and strive to learn more each day. Show ini More...

Manages and conducts regular inspections of all butler areas including occupied and non-occupied rooms, floor receptions and butlers’ pantries to ensure standards and consistency are always maintained to the highest level Ensures that the team adhere to all hotel and company More...

Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains. Courteously answer all incoming phone calls in a professio More...

MAIN DUTIES:Administration:To be a Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To use appropriate materials equipments and supplies for the smooth run of the Front Office operations and to ask fo More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...