Front Office Agent Jobs in Dubai

Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using specified greeting for More...

Roles and responsibilities Handle all food and beverage reservations, including processing requests, managing booking systems, and ensuring accuracy of reservation details. Accommodate special requests and modifications as needed. Proactively handle customer queries offering perso More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Excellent communication skills in English, both written and verbal; knowledge of Arabic is an advantage Trustworthy with attention to detail and high levels of accuracy in their work Pro-active and energetic with a positive 'can do' attitude Ability to multi-task with pri More...

| Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. | Respond to and provide information on hotel services, local attractions, travel directions, etc. More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work ar More...

Job Description As a Reservation Agent, you will play a pivotal role as the initial point of contact for room reservations. Your responsibility goes beyond mere transactions; it entails delivering an unparalleled level of service that aligns with our esteemed reputation. With meticul More...

Company Description People who love their job put their all into it and aren’t interested in the norm. That’s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way – with unconventional added ext More...

UAE national holding a family book. Bachelor's degree in Business Administration, Real Estate, Marketing, Design, Data Analytics or related field, according to the specific area you would like to develop. Recent graduate or final year student Previous internships or work expe More...

An opportunity has arisen for a Sales Agent to join our team in Room Dining at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Personalize guest interactions by addressing them by name and demonstrating cultural awareness of Arabic etiquette. Efficient More...

As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced and dyn More...

You will be responsible to provide an excellent and consistent level of service to your customers. The Reservations Agent is responsible to contribute to the smooth and efficient running of the Reservations Department. Primary Location AE-DU-Dubai Organization Park Hyatt Dubai Jo More...

In this role, you will: Be target oriented and strong closer Ensure communicating with all our clients and completing their finance and insurance Responsible for updating the CRM in 100% real time Work closely with our banks, insurance brokers and transfer team to ensure success More...

Roles and responsibilities Under the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual), Receive and handle all reservations, work to and with management and strive to learn more More...

Job Description Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; ist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-ho More...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Reservations Agent is responsible to assist the Director More...

The successful candidate will have a minimum of 1 year experience with Reservations OR significant experience of working in contact center OR significant Customer Service experience (1 year or more). Previous sales experience is preferred. Impeccable personal presentation, patient whe More...

About The Role Reservation Agent is responsible for handling room reservations, providing information about the hotel’s facilities and services, and ensuring a seamless booking process to maximize guest satisfaction and revenue. What You Will Do The Core Agent is respons More...