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Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests Maintain an up to date knowledge of the hotel and lo More...
Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies/ surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across AE, More...
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...
Responsibilities: Hiring, developing, and inspiring the design team, or selecting a design team from existing company employees. Meeting with clients to discuss their needs and the design elements they want. Interpreting abstract business concepts and client briefs and turning th More...
Responsibilities: Create and adhere to a timeline for planning events. Liaise with clients to gauge their needs. Work with staff to accomplish tasks. Contact vendors for outsourced services. Receive phone calls and respond to emails from clients. Find a suitable venue for even More...
Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...
Responsibilities: Assist with all internal and external HR related inquiries or requests. Maintain both hard and digital copies of employees' records. Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. More...
Responsibilities: Hiring, developing, and inspiring the design team, or selecting a design team from existing company employees. Meeting with clients to discuss their needs and the design elements they want. Interpreting abstract business concepts and client briefs and turning th More...
Service Consulting Experience Leader
Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co More...
Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...
Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment. A bachelor of science degree in computer science or engineering. Proficiency w More...
Senior Advanced User Experience Designer
responsibilities: . Lead the entire iterative design process from discovery to launch. . Work closely with product leaders to clarify and address key business/customer goals . Design and conduct qualitative studies that inform product concepts; translate data into results that have More...
We are looking to hire a highly skilled DHA licensed Pharmacist who has a keen interest and experience with chain of Pharmacy to join the current team. Please find the following requirements. Engages customers and patients by greeting them and offering assistance with products and s More...
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