2 - 2 years
Not Disclosed
1 Vacancy

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Job Applicants : 4

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Job Description

Req ID : 1276602

Responsibilities:
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Maintain effective communication with all related departments to ensure smooth service delivery
• Deliver morning newspapers to rooms
• Maintain awareness of guest profile through Opera guest profile system
• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
• Ensure concierge desk and store room is clean tidy and well organized
• Maintain an up to date knowledge of the hotel and local services
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner

Company Industry

Hotels / Hospitality

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

Key Skills

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About Company

Information Technology & Services

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Since inception, Rotana has grown to be the region’s largest hospitality management company, and a brand that is widely recognized and admired.