Customer Support Representative Jobs in Dubai
Customer Support Representative Jobs in Dubai
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Responsibilities: Performing analysis of root causes. Developing checklists for reoccurring problems. Developing recommendations for procedures to prevent problems. Evaluating and resolving complex problems that arise.
Customer Engagement Solutions Architect
Responsibilities: Building and integrating information systems to meet the company’s needs. Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it. Resolving technical problems as they arise.
Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems.
Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs.
Customer Care Representative
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software.
Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...
It Support/system Administration
Responsibilities: Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing acces More...
Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.
Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Fircosoft Support Engineer
Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks.
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.
Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customers needs.Data entry in various platforms.RequirementsQualifications:At least 3 year More...
Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...
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