Customer Support Engineer Jobs in Dubai
Customer Support Engineer Jobs in Dubai
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Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...
Responsibilities: Preparing and developing technical presentations to explain our company's products or services to customers. Discussing equipment needs and system requirements with customers and engineers. Collaborating with sales teams to understand customer requirements a More...
Responsibilities: Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes. Performing a wide range of engineering tasks by operating computer-assisted design More...
Responsibilities: Developing detailed designs. Doing feasibility assessments and site inspections. Preparing and implementing project plans. Researching and providing estimates for projects.
Responsibilities: Designing, analyzing, and altering plans, prototypes, or structures. Ensuring building plans, prototypes, and structures are operating safely, efficiently, and reliably. Assisting team members with project objectives, budgets, and timelines.
Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks.
Responsibilities Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services.
Responsibilities: Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such struct More...
Responsibilities: Supervising the manufacturing processes, ensuring quality work is done in a safe, efficient manner. Liaising with other engineers to develop plans that improve production, costs, and labor required. Diagnosing problems in the production line and providing recomm More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Responsibilities: Assessing and identifying new opportunities for growth in current and prospective markets. Establishing the company’s goals and objectives. Recruiting and training new employees. Performing regular employee evaluations to determine areas of improvement.
Co-operating and influencing the commercial team, the CR team and other support functions to ensure that they understand the customer’s perspective when implementing new solution and evaluating exiting ones. Knowing the local market and working with the commercial team to supp More...
Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...
Liaise with all stake holders (Main Contractors, Consultants, Client and internal departments) to ensure project deliverables are catered during the engineering, execution and close out of the project. Coordinating with Junior Engineers and Supervisors in quantifying total material More...
Responsibilities: Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and com More...
Infrastructure Support Specialist
Responsibilities: Installing and maintaining operating environments. Monitoring these operating environments. Responding effectively and speedily to any problems. Maintaining a professional demeanor with clients and colleagues. Providing training and support.
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confide More...
Responsibilities: Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analyzing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notif More...
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