Customer Support Engineer Jobs in Dubai

Responsibilities: Designing, coding, and debugging software. Improving the performance of existing software. Providing training to other engineers. Maintaining and upgrading existing software. Recommending new technologies that can help increase productivity.

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems.

Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs.

Responsibilities: Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met.

Responsibilities: Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses an More...

Responsibilities Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, mod More...

Responsibilities: Overseeing the development and installation of new networking and computing infrastructures. Selecting the best possible solutions using knowledge of a wide range of available technologies. Monitoring systems in the existing network to ensure there are no produc More...

Responsibilities: Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such struct More...

Responsibilities: Collaborating with network architects to design and implement functional company networks. Installing and configuring networking hardware. Creating and implementing network security measures. Managing and mentoring junior Network Engineering staff. Conducting More...

Responsibilities: Designing test plans, scenarios, scripts, and procedures. Executing tests on source code. Analyzing test results and reporting to the development team. Working with the development team to correct bugs and errors.

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Responsibilities: Meeting with managers to determine the company’s Big Data needs. Developing Hadoop systems. Loading disparate data sets and conducting pre-processing services using Hive or Pig. Finalizing the scope of the system and delivering Big Data solutions.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software.

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...

Responsibilities: Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing acces More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Responsibilities: Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Directing system testing and validation procedures. Directing software programming and documentation development. Consulting with

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Preparing Submittals, Progress Reports, and project coordination thru e-mail and phone. Assigning tasks to Supervisors as per the schedule and target dates. Visiting contractors and supplier factories for inspection and material selections.Coordination and completion of projects on ti More...