Customer Service Specialist Jobs in UAE

10+ years of Customer Success Management experience within Enterprise Software. Retail Experience with an understanding of how the customer runs their business is a plus Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collab More...

Responsibilities: - Serve as the main point of contact for all customer inquiries, issues, and requests - Build strong relationships with customers to understand their needs and preferences - Provide timely and effective resolutions to customer concerns and complaints - Coordinate wit More...

First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained More...

Minimum 2-3 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. In-depth understanding of the retail industry (a plus!). Excellent communication, interpersonal, and problem More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Responsibilities: - Communicate with customers to understand their needs and provide timely solutions - Assist customers with account setup, troubleshooting, and technical support - Manage customer accounts and ensure they are up to date with the latest information - Conduct research More...

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-round More...

Serve as the primary point of contact for customers, addressing inquiries, concerns, and feedback promptly and professionally. Assist customers in understanding the services offered by Expat Maid Tadbeer Center, including the Tadbeer program, eligibility criteria, and application p More...

Benefits of being a Customer Support Advisor: Hourly salary: £11.48. 28 days of vacation. Full-time - 40 hour rotational shift pattern - Monday - Sunday between 9am - 12 midnight. Substantial staff discounts on O2 UK, AXA Insurance and more! Substantial staff benefits a More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

What you get to do: • Develop a strong understanding of the customer's business including payment strategy across all product platforms. • Paymentology prides itself on being quick and agile, so we'll look to you to ensure that client requests are immediately acknowledged and resolved More...

You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power get More...

Desde Walters People, estamos gestionando un proceso de selección para una multinacional del sector logístico, con oficinas en Vigo, que busca incorporar en plantilla un perfil de Reefer Customer Operations con experiencia en la gestión de equipos y de operaciones More...

What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strateg More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...