Customer Service Management Jobs in Dubai

Responsibilities: Developing and executing business strategies to achieve short and long-term goals. Reporting to the board, providing market insights and strategic advice. Developing and implementing business plans to improve cost-efficiency.

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Meeting with clients following the sale of software packages to collect data and other information required to customize software systems. Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of custom More...

Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...

Responsibilities: Completing all assigned tasks and assisting with day-to-day operations. Participating in meetings, workshops, and other learning opportunities. Observing and learning from experienced staff members.

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Responsibilities: Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping. Reject all products and materials that fail to meet quality expectations. Read blueprints, plans, and specifications to understand the requirements of More...

Responsibilities: Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures.

Responsibilities: Identifying and addressing problems. Collecting and interpreting relevant information and data. Reporting to management. Interviewing personnel from multiple departments. Analyzing financial and employment records.

Responsibilities: Identifying and addressing problems. Collecting and interpreting relevant information and data. Reporting to management. Interviewing personnel from multiple departments. Analyzing financial and employment records.

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Design maintenance strategies, procedures and methods Carry out routine maintenance work and respond to breakdown calls Diagnose root causes of breakdowns Carry out quality inspection of jobs Liase with client departments, customers and other engineering colleagues Arrange speci More...