Customer Experience Lead Jobs in UAE

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. More...

Roles and responsibilities Supervise front office operations during assigned shift. Supervise cashiering activities during shift. Keep updated on financial targets & compile occupancy statistics. Supervise Group Bookings Assist in handling guest complaints. Be familiar wit More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Roles and responsibilities Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Required to support combination of Agoda products (Hotel, Flights, Activities and more) to su More...

Exciting Opportunity Alert: Were Hiring a Customer Experience (CX) Expert! Are you passionate about creating exceptional customer journeys and driving customer satisfaction Do you thrive on innovation collaboration and leveraging insights to enhance experiences across all touchpoints More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Job Purpose: The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft. The executive will be the first point of contact with all customers and are therefore due to represen More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...

Responsibilities: Meeting with the management team to define EHS goals and objectives. Training employees on health and safety policies and best practices. Conducting inspections and identifying hazards and EHS violations. Providing solutions and intervention strategies for hygi More...

Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

Qualifications required 1. Possess a Bachelors degree in Business Administration from a reputable university.2. Demonstrate over 6 years of relevant work experience in customer experience or a related field.3. Exhibit strong analytical thinking skills and a track record of successfull More...

Sia Partners Middle East is looking to grow its team in Abu Dhabi with resources experienced in topics related to customer experience and service design. The expected resource(s) should have demonstratable knowledge and experience in tools and practices related to this topic and have More...

Qualifications required 1. Master s Degree in Business Administration or related field from a recognized university.2. Lead the formulation of a comprehensive customer experience and service design framework that aligns with client s strategic goals.3. Develop procedures work proc More...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Melbourne VIC, Australia.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience i More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Job PurposeWorking in close collaboration with functional leadership teams (including Design & Technical Services finance Hotel Operations T&C and IT teams the Director Residential Operations Accor One Living (EMEA) is responsible for supporting the development and operat More...