Customer Experience Analyst Jobs in Dubai

Roles and responsibilities Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Required to support combination of Agoda products (Hotel, Flights, Activities and more) to su More...

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...

Company Description: Our client is the premier mobile personal training company in the UAE known for transforming lives through their unique approach to fitness nutrition and accountability. Our clients team of 55 professional coaches has helped over 1000 clients achieve physical emot More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...

Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable ac More...

1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...

Qualifications required 1. Possess a Bachelors degree in Business Administration from a reputable university.2. Demonstrate over 6 years of relevant work experience in customer experience or a related field.3. Exhibit strong analytical thinking skills and a track record of successfull More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

Qualifications required 1. Master s Degree in Business Administration or related field from a recognized university.2. Lead the formulation of a comprehensive customer experience and service design framework that aligns with client s strategic goals.3. Develop procedures work proc More...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Melbourne VIC, Australia.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience i More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

Basic Qualifications Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Bar-raising stakeholder management and organization skills. Track record of working with senior stakeholders. Ability to get hands dirty in the detai More...

Metric definitions and measurement across digital channels (ROAS, ROI, CIR, CAC etc) using data from GA4, Ad platforms Consolidate multiple data sources in GBQ to enable single view of customer Build reports in Looker or Data Studio Room for implementing innovative ideas to solve More...

Qualifications RequiredA Bachelors Degree in Computer Science Information ManagementStatistics or a comparable discipline is required with prior experience in dataanalysis or a related field being advantageous.Possess a solid foundation in statistics and practical experience withstat More...