Customer Experience Agent Jobs in UAE

Key Responsibilities Act as the main point of contact for customers handling inquiries and requests both online (emails social media live chat) and offline (calls in-person meetings). Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract and dispute man...

As a Specialist CX you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncove...

As a Senior Specialist CX Insights you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large d...

As the Senior Manager CX Strategy you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role in transforming customer experience at Talabat ensuring that our platform is intuitive personalized and reliable delighting customers at every touchpoint to drive bra...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

Employer: Renowned international hotel brand Contract: 24 months Start Date: Within one month (once documents are ready) What’s in it for you Salary: 2000 AED service charge (average 1000 AED) Complimentary accommodation (sharing room) meals transportation & med...

Are you a customer experience leader with a passion for digital innovation We are looking for a Vice President of Customer Experience and Digital Channels to drive transformation enhance customer engagement and optimize digital platforms.About the Role: As the VP you will lead the customer experienc...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

How does your working day look like Maintain a high level of knowledge about 25hours facilities and services as well as Dubai (UAE) and other 25hours properties. To be prepared to answer any guest enquiries and questions.Is a continual source of information offering their assistance to all guests an...

DescriptionCalling all truly AWESOME people!About Stranger SoccerStranger Soccer () is a Singapore-based company experiencing explosive a few short years after launching a revolutionary platform and Mobile App for on-demand football the company has amassed over 50000 registered users playing hundre...

Were looking for a curious data-driven and customer-obsessed Specialist to join our Customer Experience this role youll be the go-to person for customer feedback analyticsspecifically around Net Promoter Score (NPS) Resolution Metrics and deep-dive discovery pieces that drive customer-centric decis...

We are  currently looking Customer Experience Support Executive for our UAE  operations with the following terms & conditions. Key Accountabilities  Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department...

ResponsibilitiesPerson will be responsible to Improve Customer Experience and Drive Operational Excellence. Onboard new customer on standard processes and digital platform establishing strong foundation for long term partnership. Align and coordinate with multiple external and internal stakeholders...

We are looking for a Digital Customer Experience Specialist to support the development improvement and quality assurance of customer journeys across digital channels including the website and mobile this role you will work closely with CX designers and IT teams to make sure digital services are smo...

We are partnering with a newly established high-potential marketplace startup in the UAE to build their founding team. At Uplift we work closely with our clients not only to fill roles but to shape the core teams that will define their success. These positions are part of the initial leadership laye...