Customer Complaints Jobs in Dubai

Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...

ABOUT US As a leader in luxury retail in the Middle East Al Tayer Groups retail division Al Tayer Insignia hosts a portfolio of some of the worlds best luxury brands in the fashion jewellery home and department store categories. Complementing its position in luxury retail Al Tayer Ins More...

In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations. Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies and procedu More...

Your areas of responsibilities: Order processing via email or EDI package Planning in deliveries and following up on logistics issues Supporting accounts payable and finance department Main contact for customers, key accounts and distribution partners. Handle customer complain More...

Focal point for customer’s freight shipping requests within the industrial sector. Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our product More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Job Description: Handling incoming and outgoing calls and responding to customer’s emails and chats Management and resolve customer complaints/queries. Identify and escalate issues to supervisors. Provide service information to customers. Document all call information according More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and comm More...

Call Center Operations: Manage incoming calls, offering prompt and precise assistance. Address customer inquiries, provide support regarding products and services, resolve issues, coordinate with other departments, and maintain accurate records and reports. Reporting: Compile month More...

Greet customers and provide assistance in person, over the phone, or via email. Answer customer inquiries, resolve issues, and provide information about products or services. Process orders, returns, and exchanges accurately and efficiently. Maintain a high level of product knowl More...

Responsibilities Handle customer inquiries via phone, email, and social media platforms Provide assistance and guidance to customers regarding product selection, usage, and troubleshooting Process orders, returns, and exchanges efficiently and accurately Resolve customer comp More...

Our client is a leading freight forwarding firm based in Dubai are looking to hire an experienced Emirati national as Customer Service Officer.Responsibilities:Respond promptly to customer inquiries via phone email and social media platforms providing accurate information and assistan More...

Qualifications Person Specification Qualifications Essential Master level or equivalent experience within a similar role. Evidence of continuing professional development Desirable European Computer Driving License (ECDL) or equivalent. Management qualification. Advo More...

Responsibilities: Engage with customers via phone, email, and chat to provide prompt and courteous support. Assist customers with inquiries, account issues, and product/service information. Resolve customer complaints and concerns with empathy and professionalism. Maintain accur More...