Customer Care Jobs in UAE

Focal point for customer’s freight shipping requests within the industrial sector. Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs More...

Deliver leasing administrative service in order to support the property management team. Making sure customers & tenants’ satisfaction is met. Assist the Property Management team in the renewal process and collection of payment. Updating the system, preparing documentat More...

Responsibilities: Loading and unloading inventory from loading docks, delivery trucks, storage areas, and production areas. Ensuring all incoming delivery matches the company purchase order. Storing cargo in assigned locations using cargo boards and pallets. Managing inventory More...

In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations. Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies and procedu More...

Respond to all customer requests for quote of Brandt equipment, spare parts and screens as assigned. Process all purchase orders for equipment, spare parts and screens as assigned. Expediting of orders within the Customer Service group. Act as a liaison with customer to resolve a More...

Customer Service Officer To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment's policies and procedures Be available to work shifts, on weekends and public holidays as per the roster Strong c More...

Gauge client requirements to offer the perfect solution through fruitful interaction. Provide accurate, valid and complete information by using the right methods/tools.. Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadli More...

Responsibilities: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues in a timely and professional manner. Process orders, returns, and exchanges as needed. Mainta More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Job Responsibilities Process PO’s on SalesForce® and iFlight once received from Sales Account Manager Progress report submission to clients in a proactive manner Customer complaint follow-up Linking of Incoming Customer Property with SalesForce® Quotations and/or Sales Account Manager More...

Develop and manage an ecommerce platform optimised for performance user experience and SEO.Implement and maintain bestinclass features for an engaging shopping experience.Execute SEO strategies to improve search rankings and organic traffic.Integrate product catalogues manage categori More...

Develop or enhance customer journeys based on new trends/addressing key current gaps. Implement strategic projects that will elevate the customer experience across the portfolio. Coordinate and align with CXOs and dedicated CX specialist across the portfolio on key priorities and More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...

Meet and exceed sales targets every month. Selling credit cards/personal loans to potential clients. Selling Banking products to customers. Working on existing leads and generate new leads in order to increase sales. Willing to do tele sales and field sales. Identify new business oppo More...

Manage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experience Collaborate with cross-functional teams to design and execute customer experience projects Support CX Champions in each NEOM sector, region, or corporate fun More...

To Be Successful In The Role You Will Have Strong experience in customer service, preferably in a call centre environment. Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner. Excellent time managem More...

Candidate Profile Knowledge Strong knowledge of the market and the customers, industry techniques/methods. VAT and customs reequipments Letters of Credits and export documentations A thorough knowledge of the product range (added advantage) SAP Skills Excellent i More...