Contact Negotiations Jobs in UAE

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth More...

Roles and responsibilities English and Arabic – Good Written and Spoken Must hold 2-4 years of experience in Call Center background SECTION II: KEY RESPONSIBILITIES Handle all calls and deal efficiently with all upset or challenging customers. Administer all issues and More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Roles and responsibilities We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personlized services to loyalty program members More...

To lead Project handling of Contact Center by raising IT requirements design new processes and features within the CRM and IVR channel. To provide efficient solutions to increase Productivity First Call Resolution and increase Net Promoter Score. Service migration to selfselfservice c More...

You will be supporting in ensuring all work orders are completed on site as per standards via the system and operate and maintain an effective filing system for the department Serco delivers essential public services to customers in UAE on behalf of governments, semi-governments a More...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the da More...

JOB PURPOSE: To serve customers by providing product and service information; resolving product and service problems.To ensure and maintain immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better cu More...

Product Strategy & Roadmap Support in developing and executing product strategies and roadmaps focused on improving contact center operations. Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience. Customer Experience More...

Customer Service and Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also More...

Roles & Responsibilities Develop and maintain strong relationships with key clients, ensuring their needs are met and they receive exceptional service. Identify opportunities for upselling and cross-selling our products/services to existing clients. Work towards achieving and exceedi More...

Responsibilities: Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects. Following up with prospects several times throughout the sales cycle to ensure needs are being met. Presenting and demonstrating the valu More...

Responsibilities: Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects. Following up with prospects several times throughout the sales cycle to ensure needs are being met. Presenting and demonstrating the valu More...

Assists in the preparation and presentation of cost and schedule forecasts and any other special project performance / status reviews as required. Assists in the preparation of proposals, client presentations and contract negotiations Represents the Corporation at pre-tender meeti More...

Respect the policies and procedures implemented on the process of procurement. Support and encourage the objective of cost control and maintain traces for audit. Raises purchase orders. Obtains approvals for purchase orders. Order the market list items on daily basis. Forward t More...

Leadership Manage the effective achievement of the assigned sectional objectives through the leadership of the Contract Unit setting individual objectives managing performance developing and motivating staff providing formal and informal feedback and appraisal.Enhance core efficienci More...

JOB OBJECTIVE: The Assistant Manager of Proximity Markets is responsible for executing research initiatives and strategies to enhance understanding and engagement within proximity markets. This role is key in assisting with the development and refinement of the operational model manag More...

Our client is a prominent investment holding company based in Abu Dhabi operating as a familyowned business with an annual turnover of AED 5 billion. The group has a diversified portfolio spanning industries such as Real Estate F&B Retail & Distribution Healthcare Manpower Aut More...

Collaborate with clients to understand event requirements and preferences Assist in planning and organizing food and beverage events considering budget constraints Coordinate with various departments across the Hotel to ensure seamless execution of the events Manage and supervise eve More...

Collaborate with clients to understand event requirements and preferences Assist in planning and organizing food and beverage events considering budget constraints Coordinate with various departments across the Hotel to ensure seamless execution of the events Manage and supervise eve More...