Call Centre Agent Jobs in UAE

Have a thorough knowledge of the entire hotel services and facilities Answer inquiries of room rates, outlets and room locations. To be totally familiar with all aspects of the reservation systems Handle all reservation requests using good listening and communication skills to se More...

Roles & Responsibilities Job Description Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: • Employee ben More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

Responsibilities: • Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations • Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Responsibilities: · Stay updated on travel industry trends, visa regulations, and airline policies to provide accurate information and advice to clients. · Assist clients in planning and booking travel arrangements, including flights, accommodations, and transportation. · Expertly More...

Responsibilities: Create and manage property listings on Bayut, PropertyFinder, and Dubizzle. Ensure all property listings are accurate, detailed, and visually appealing. Conduct regular audits of listings to maintain up-to-date information and compliance with platform guidelines. Co More...

Basic Purpose: To answer all incoming calls from the outside and channel them as appropriate. To reply to all guests’ inquiries for accommodation and restaurants availability. To articulate the description of the hotel and explain the features to maximize finalizing the boo More...

Maximize rooms revenue through the conversion of telephone calls into sales Be fluent in all hotel products and services Handle faxes and emails pertaining to rooms reservations Handle room reservations from tour Operators and Destination Management Companies (DMC). Handle guest q More...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. More...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, su More...

Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Position Overview: We are seeking a dynamic and results-driven Reservation Agent (Sales) to join our short-term rental property team in Dubai. The ideal candidate will play a key role in maximizing occupancy rates, enhancing client experiences, and driving sales performance in a compe More...

An opportunity has arisen for a Sales Agent to join our team in Room Dining at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Personalize guest interactions by addressing them by name and demonstrating cultural awareness of Arabic etiquette. Efficient More...

As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced and dyn More...

Reservations Agent Qualifications : Preferably with an International Hotel Chain Experience. Good command of English (spoken/written). Minimum 2 year s experience within the hospitality industry. Must be proactive Time Management Computer Literate Location : Abu Dhabi Desired Candidat More...

You will be responsible to provide an excellent and consistent level of service to your customers. The Reservations Agent is responsible to contribute to the smooth and efficient running of the Reservations Department. Primary Location AE-DU-Dubai Organization Park Hyatt Dubai Jo More...