Call Center Supervisor Jobs in UAE

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In More...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie More...

Responsibilities: Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer serv More...

Immediately want to hire for the position of Supervisor who qualifies as strong communication and have the ability to manage the store and can manage the staff. Can make a business to the company provide strong and supportive leadership to all staff and also the ability to adapt to th More...

Drafting, review and vetting of contractProviding legal opinionsAssisting in compliance mattersAssist with maintaining the contract repository.Assisting with company licenses and registration.RequirementsGraduated from a reputable institution.Minimum 1 year of corporate legal experien More...

Responsibilities: Inspect sites regularly to identify problems and necessary maintenance. Prepare weekly maintenance schedules and allocate work as per forecasted workloads. Employ, supervise and train workers. Coordinate daily cleaning and maintenance activities. Oversee all r More...

Requirements & Qualifications Minimum of 3-5 years of relevant experience Being a positive, self-confident, and ambitious person. Being ready to be accepted by a warm and friendly team. Outstanding Communication Skills Computer Literate Neat & Tidy personality Having high level More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

The Opportunity We are seeking a highly skilled and experienced AWS Cloud Architect to join our The primary focus of this role will be to lead the modernization of our current applications and systems to the cloud, leveraging the latest technologies and best As an AWS Cloud Archit More...

Accountabilities • Maintain and improve service quality, ensure that IT services meet or exceed service levels requirements through continuous review of service performance. • Manage service level agreements, KPIs and OLAs with customers and external service providers. Manage external More...

Responsibilities: Maintaining and enhancing the performance of existing database programs. Assisting database development teams in designing new database programs that meet the organization's data storage needs. Monitoring databases and related systems to ensure optimized per More...

People management of a DC team of shift engineers/technicians and other support functions. Provides the team with technical support and advice on complex critical issues. Acts as SME and leads team members' training. Reviews specialist contractual reports and activities and in More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. More...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed More...

Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe More...