Bilingual It Help Desk Customer Service Jobs in Dubai

Responsibilities Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in BMS ticket More...

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

Roles and responsibilities Provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. Be proactive and pre-emptive in identifying, addressing, and resolving issues. Work on various technical issues, from diagnosing netwo More...

Qualifications Proven experience as a help desk technician or other customer support role. Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to More...

Are you a Help Desk Technician with a passion for providing exceptional IT support Join us!About Our Client: We are hiring for a reputable software company in UAE known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations fo More...

Desired Skills and Experience: 2-3+ years with troubleshooting web-based applications Proven expertise with positive customer service, communication, and problem solving skills Versed in MS Office products Must work Eastern Time hours Nice to Have Skills and Experience E More...

Job Description The top responsibilities will include application processing, customer service interaction, and case management. The ideal candidate will be able to quickly learn how to process applications while following USDA guidelines, effectively and compassionately communicate More...

Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications Assist all users with any logged IT-related incident when called upon Conduct problem analysis to implement temporary or permanent fixes More...

Self-motivated with the ability to work in a corporate environment. Demonstrates ability to work independently. Utilize remote access desktop software to assist users. Resolve general desktop issues related to lockups, account access, general configuration performance, files reco More...

For the position: Technical Help Desk Engineer Work location: Dubai Contract duration: 12 months (extendable) required ss: Strong help desk experience Strong experience with ticketing tool Certificate (any certificate)

Provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. Be proactive and pre-emptive in identifying, addressing, and resolving issues. Work on various technical issues, from diagnosing network, server, and workstation More...

Why join us? Amazing Career Growth Great company perks Industry Leading Management to get mentorship from Top level benefits Work Life Balance Job Details Job Details As an IT Help Desk Manager, you will play a key role in ensuring that our operations run smoothly by provid More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Cisco products, operating system, basic networking, PCs). Manage incoming client contacts and escalations with professionalism and proactivity More...

Bachelor's degree in Computer Science or related field. Professional certifications such as ITIL. 1+ year experience providing technical support in a healthcare environment Experience with health information systems, such as EMR systems, patient portals, and medical imaging system More...

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have excellent communication skills a friendly and patient demeanor and a strong commitment to providing exceptional customer experiences.Responsibilities:* Answer in More...

Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...

Your Role To Play Within Our Team You will transform every opportunity into a success, you will demonstrate great values, be adept at identifying our students’ needs, building trust and offering solutions that make students happy, end to end customer service to our students, he More...

To Be Successful In The Role You Will Have Strong experience in customer service, preferably in a call centre environment. Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner. Excellent time managem More...