Assistant Call Centre Manager Jobs in Dubai

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Responsibilities Handle inbound and outbound calls in a timely and efficient manner Provide exceptional customer service by addressing customer inquiries and concerns with professionalism Record accurate and detailed customer information into the database Resolve customer com More...

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

1. You shall be responsible for achieving weekly/monthly admission target of the centre. 2. You Shall be responsible for delivering impactful sales presentation in nearby areas of respective location. 3. You shall make productive house calls . 4. You Shall be responsible for admis More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

Suitable candidate will be reporting directly to the Guest Experience Manager. He/She must be highly qualified and must have at least 1-2 years’ experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service & re More...

Responsibilities Welcome and greet customers as they arrive at the service Centre Provide information and assistance to customers regarding our services and products Answer incoming phone calls and respond to customer inquiries Schedule and coordinate appointments for custome More...

Closely coordinate with payers, providers and members by providing quality actions and resolutions to their concerns and queries. Proactively handle complaints at the earliest. Answer inbound emails as well as assist customers who have specific inquiries. Build customer’s int More...

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will be responsible for the well-being of the participating children by providing highly personalized efficient and r More...

Organisation Unit Purpose Provides credit administration and operations support to all corporate banking units by preparing security documents, lodging and safe-keeping executed security documents, monitoring recoveries, providing various reports to stakeholders, including but not li More...

About The Job We are currently seeking for highly motivated Assistant Outlet Manager to join our contemporary lounge, Majilis Al Fijiri. You will support in overseeing the effective operation of the Outlet. To develop and maintain an elegantly appointed environment, with superi More...

General Administrative Support: Provides administrative/confidential support to the Executive Vice President/Deputy and members of his team. Receives and hosts guests and office visitors with skill and respect. Maintains a printed or electronic schedule for the responsible deputy. Fol More...

What You Should Have Strong inter-personal skills required to communicate with internal stakeholders and regulators Excellent communication and presentation skills Awareness of regulatory guidelines and regulations (CBUAE, IA and DFSA) Awareness of banking regulatory framework, More...

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work ar More...

The unit will also focus on cross selling of other retail banking products such as, credit cards, Bancassurance, overdraft, etc. to increase the profitability of the unit and the overall revenue for Retail Bank. To develop and increase fixed deposits and CASA base in retail bank More...

As an Assistant Manager at Saffron, you will be assisting the Assistant Operations Manager for overseeing the efficient running and profitability of the restaurant’s daily activities. Your responsibilities include training and developing team members, coordinating employees sche More...