Assistant Call Centre Manager Jobs in Dubai

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

We are 10years old Digital marketing Agency with offices in JLT and looking to expand and help as many business owners and marketing managers to achieve their goals through Digital and Social media marketing, website design, SEO services. We are looking for highly ambitious and proac More...

We are seeking a skilled and versatile General Technician to join our team. As a key member of our maintenance department you will be responsible for ensuring the smooth operation of various mechanical electrical and plumbing (MEP) systems throughout our facility.Inspect clean maintai More...

Black & Grey HR is recruiting for a leading international university focused on shaping worldclass professionals. Our client is looking to hire an Assistant Manager HR to implement the organization s HR strategy and oversee HR operations for the Dubai campus.The role involves f More...

We are looking for a customerfocused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:Answer incom More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...