WNS Global Services

Answer incoming calls and respond to customer queries Research and resolve customer issues using the tools and applications provided Identify and escalate issues to supervisors wherever necessary Document all calls as per the standard operating procedures Follow up on customer calls المزيد...

Good communication/reading/listening skills.Analytical and logical interpretation skills.Good Computer and Operating System skills.Excellent communication Skills verbal & written (Neutral English).A passion for driving improvement.Team Player.Self-motivated uses initiative and pro المزيد...

To provide support through these channels: inbound calls chat bots email.To provide responses to customers based on the procedures technical manuals specifically for their line of products on: Diabetes Care.To identify potential clients once the Associates send relevant information on المزيد...

Quality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits performing error RCA and providing relevant feedback to associates.Auditor would ensure correctness and completeness of cases and compliance with applicable regula المزيد...

Key Responsibilities: Strong fundamental Knowledge on EDI and EDI standards like ANSI X12 EDIFACT etc. Working knowledge of different document formats Positional XML CSV IDOC DB files etc. Good understanding of EDI transaction sets like4 and 997 among others Experience in analyzing t المزيد...

Serve as the lead point of contact for all customer IT account management matters Build and maintain strong long-lasting client relationships Look at opportunities for new technologies including AI to improve efficiencies Develop trusted advisor relationships with key accounts custom المزيد...

Planning & managing workflow (for ongoing and ad-hoc assignments) turn-around time SLAs and productivityMonitoring of SOPs against output quality to ensure that they are updated at all timesUndertaking quality control of completed work by reviewing outputs against pre-defined crit المزيد...

Serve as the lead point of contact for all customer IT account management matters Build and maintain strong long-lasting client relationships Design solutions for the clients and close agreements to maximize IT and business efficiencies Look at opportunities for new technologies alon المزيد...

Key Responsibilities Leadership Hiring Strategy: Partner with business heads and HR to define leadership hiring strategies understanding the specific talent needs across domains. Talent Sourcing: Leverage external channels including headhunting executive search firms LinkedIn and othe المزيد...

Understands application of the principles in the defined tasks related to procure to pay process.Able to handle tasks allocated independently as per the specific client process and ensures compliance in terms of policy TAT and accuracy.Relevant experience includes experience in follow المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

Basic Purpose: Provide timely and accurate response to assigned internal and external customers Collaborate with underwriters to establish target dates and communicate coverage recommendations. Responsibilities to include account set-up quoting proposals policy issuance policy admin المزيد...

GDS Sabre & Amadeus Certification / Diploma in travel preferredExperience of working with or for a Global Travel Management company (TMC)Understanding of Corporate travel nuancesUnderstanding of complex ticketing logicsHas experience in managing TMC Back end processes. Fulfillme المزيد...

To perform GL Accounting & Management Reporting -Activities would include preparation of journal entriesIntercompany Reconciliations and perform other industry specific activities. Responsible and ensure all R2R activities assigned are delivered on time with minimum rejections.Ens المزيد...

Process - Order to CashSub - processes in Scope1 Customer Master Data (setup and Modification)2 Billing3 Cash Application4 Collections and Customer Service4 Month End Reporting and Reconciliations ActivitiesEvaluation Parameters -Sr Associate OpsTotal Work Experience (in years) - 2-4 المزيد...

Key Responsibilities:ETL Development and Maintenance: Design develop and implement ETL processes using SSIS to support data integration and warehousing requirements.Maintain and enhance existing ETL workflows to ensure data accuracy and integrity.Collaborate with data analysts data ar المزيد...

    Conducts administrative intake and scripted clinical intake of calls for clinical review    Provides quality customer service through interaction with providers administrative staff and others    Builds and maintains cust المزيد...