Sutherland

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater

KEY RESPONSIBILITIES: Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and buil

KEY RESPONSIBILITIES: Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and buil

The Training coordinator handles the day-to-day administration to execute drive and achieve operational excellence of the training department. The Training coordinator works with internal and external students globally to recommend relevant training and process course registration end

The Training coordinator handles the day-to-day administration to execute drive and achieve operational excellence of the training department. The Training coordinator works with internal and external students globally to recommend relevant training and process course registration end

Team Lead to manage Accounts Payable (AP) operations support on reporting ensure audit completion provide inputs to Offshore team for reporting & stakeholder managementKey Responsibilities:Leadership & Team ManagementDistribute workload effectively to optimize productivity minimize ov

Team Lead to manage Accounts Payable (AP) operations support on reporting ensure audit completion provide inputs to Offshore team for reporting & stakeholder managementKey Responsibilities:Leadership & Team ManagementDistribute workload effectively to optimize productivity minimize ov

As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.You will work remotely in standard 8-hour day shifts supportin

As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.You will work remotely in standard 8-hour day shifts supportin

 Associate Managers in this role get to:Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or new hiresStrengthen relationships: Establish and maintain communication with team members; understand needs resolve i

 Associate Managers in this role get to:Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or new hiresStrengthen relationships: Establish and maintain communication with team members; understand needs resolve i

Sutherland is hiring experienced Customer Service Executives / Customer Support Associates / Sales Associates for an International BPO Blended Process (50% Voice & 50% Chat) supporting North American customers. The role involves handling inbound customer service queries sales calls up

Sutherland is hiring experienced Customer Service Executives / Customer Support Associates / Sales Associates for an International BPO Blended Process (50% Voice & 50% Chat) supporting North American customers. The role involves handling inbound customer service queries sales calls up

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

Hiring: Live Underwriting (4Cs Experience Mandatory) Company: Sutherland Location: Navi Mumbai (WFH) Experience: 24 Years Shift: 6:30 PM 6:30 AM (US Shift) Weekends Off: Any 2 rotational off Notice Period: Immediate Joiners Preferred Employment Type: Full-Time About the RoleJo

Hiring: Live Underwriting (4Cs Experience Mandatory) Company: Sutherland Location: Navi Mumbai (WFH) Experience: 24 Years Shift: 6:30 PM 6:30 AM (US Shift) Weekends Off: Any 2 rotational off Notice Period: Immediate Joiners Preferred Employment Type: Full-Time About the RoleJo

 Interpret customer contracts and determine appropriate revenue treatment in accordance with ASC 606.Identify performance obligations and determine transaction price allocation.Assess timing of revenue recognition based on transfer of control and satisfaction of performance obligation

 Interpret customer contracts and determine appropriate revenue treatment in accordance with ASC 606.Identify performance obligations and determine transaction price allocation.Assess timing of revenue recognition based on transfer of control and satisfaction of performance obligation

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

Representative will field questions regarding billing payment plan enquiries cancellations product/feature upgrades for business and primary residences.Qualifications : A minimum of 4 CXC/GCE subjects inclusive of English Language or a U.S. high school diploma or GED. Must have a val

Representative will field questions regarding billing payment plan enquiries cancellations product/feature upgrades for business and primary residences.Qualifications : A minimum of 4 CXC/GCE subjects inclusive of English Language or a U.S. high school diploma or GED. Must have a val

Role OverviewAs a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency and superior client

Role OverviewAs a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency and superior client

QualificationsTECHNICAL / PROFESSIONAL SKILL SET REQUIREDBackground in healthcare specifically in Disability Claims.Has people management experience.Good knowledge of Quality metrics their measurements and thresholds / targets.Knowledge and clear understanding of critical and non-crit

QualificationsTECHNICAL / PROFESSIONAL SKILL SET REQUIREDBackground in healthcare specifically in Disability Claims.Has people management experience.Good knowledge of Quality metrics their measurements and thresholds / targets.Knowledge and clear understanding of critical and non-crit

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Bulgaria region with emphasis in the Sofia area. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note th

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Bulgaria region with emphasis in the Sofia area. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note th

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their

2-5 years of overall IT Experience and with a minimum of 3 years of Experience in creating using Power BI SQLDeveloping visual reports dashboards and KPI scorecards using Power BI desktop.Connecting to data sources importing data and transforming data for Business Intelligence.Good wo

2-5 years of overall IT Experience and with a minimum of 3 years of Experience in creating using Power BI SQLDeveloping visual reports dashboards and KPI scorecards using Power BI desktop.Connecting to data sources importing data and transforming data for Business Intelligence.Good wo