VP of Customer Success

Qualifications

• A minimum of 5 years' experience in a customer success role within the technology industry.
• Strong knowledge of the higher education industry, including the challenges and opportunities it presents.
• Proven track record in education sales and new business growth.
• Experience with SaaS products and services.
• Exceptional interpersonal and communication skills, with the ability to build strong relationships with customers and internal teams.
• Strong leadership skills, with the ability to inspire and motivate a team.
• Excellent problem-solving skills, with the ability to think strategically and make sound decisions.
• A customer-focused mindset, with a passion for delivering exceptional customer service.
• Bachelor's degree in Business, Marketing, or a related field. An advanced degree is a plus.
  

This is an exciting opportunity for a seasoned professional to join our team and help us drive customer success. If you are passionate about customer service, have a deep understanding of the higher education industry, and are ready to make a significant impact in a growing company, we would love to hear from you.