Supply Chain Customer Care Assistant

Responsibilities:

• Effectively manage the companys supply chain by coordinating activities related to logistics procurement and distribution.
• Ensure seamless communication with customers to address their customer service needs order tracking and issue resolution.
• Collaborate with various departments within the company to ensure efficient coordination of supply chain and customer care operations.
• Analyze data related to supply chain and customer care to identify opportunities for continuous improvement.

Requirements:

Bachelors degree in logistics supply chain management or a related field.

Previous experience in a similar role preferably in the supply chain with a real customer care understanding

Skilled in CRM/ERP systems (SAP Salesforce)

Customeroriented and adaptable to diverse personalities

Familiar with Food/ Food service industry

Excellent communication and presentation skills

Ability to multitask prioritize and manage time effectively during peak and seasonal periods

Team player Methodical proactive Event coordination experience Fluent in English

Remote Work :

No