Service Agent

Responsibilities:

• Serve and clear food and beverage items in an unobtrusive and professional manner
• Carry trays and set up trolleys with linen, china, glass and silver
• Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
• Ensures that effective link is maintained between kitchen and service areas
• Handle guest complaints according to policy
• Ensuring the outlet set up is according to set standard
• Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
• To anticipate, in advance, all materials and supplies and assure their availability
• To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
• To understand all food and beverage items offered, including ingredients, methods of preparation and proper service