Selling Partner Associate

Basic Qualifications

• Language: Fluent in English and Korean
• Demonstrated desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer/Mozilla Firefox
• Business acumen in areas of e-commerce and retail is advantageous
• Process improvement awareness and experience
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Ability to embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
• Demonstrates effective communication, composure, and professional attitude
• Exemplary performance record, particularly with regard to quality & productivity
  

Preferred Qualifications

High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers.

• Education: Bachelor Degree preferred
• 6 + months experience within a customer service /contact centre environment would be an advantage.