People Partner

A Waiter/Waitress is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu

As a Waiter/Waitress, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member A Waiter/Waitress will also be required to have extensive knowledge of menu Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner

Serve non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents

Ensure knowledge of menu and all products

Ensure mis-en-place is well stocked at all floor stations

Follow correct reporting procedures if faced with issues

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor

Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene

Comply with hotel security, fire regulations and all health and safety legislation

Requirements

A Waiter/Waitress is always working on behalf of our Guests and working with other Team To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude

Good communication skills

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry

Previous experience of cash handling

Knowledge of Food Hygiene Regulations