Housekeeping Manager

Coordinates, directs and supervises the functions of all Housekeeping personnel engaged in activities such as:

Cleaning and maintaining Hotel premises,

Storing and issuing Hotel linen and uniforms.

Ensures that all guest rooms, function rooms, public areas, hotel offices, back-of-the-house areas and their surroundings conform to the Hotel standards of cleanliness and orderliness.

Determines the need for general cleaning, repairs, and rehabilitation. Schedules such activities in coordination with Engineering Department and the Front Office.

Ensures the proper scheduling of personnel to meet all daily cleaning and service requirements, with special attention given to peak and slack hotel seasons.

Maintains close control on the overtime and payroll of the department, ensuring that all functions performed are within Labor Union and Labor Law stipulations.

Trains personnel according to established procedures, conducts training meetings to discuss problems, future plans, dissemination of instructions, job assignments, etc.

Briefs Housekeeping supervisors on daily or monthly functions, VIP arrivals and other events which may necessitate additional or special preparations.

Inspects rooms and premises regularly. Ensures that furnishings, facilities, and equipment are cleaned, repaired, maintained and replaced whenever necessary.

problems or requirements regarding guest accommodations and billing.

Coordinates closely with the Laundry Department to ensure the availability of linen and uniforms required.

Informs Management of housekeeping requirements and ensures that all deficiencies are corrected within a reasonable time frame.

Prepares reports on periodic inventories of linen and uniforms, for the review of Management.

Makes recommendations to Management for the modernization of housekeeping equipment, methods, or supplies.

Prepares maintenance orders, work orders, requisitions, reports on guest complaints and other inter-office memoranda.

Implements all key control procedures and participates in all matters relating to guest room security.

Be familiar with all emergency and fire procedures and ensures that all housekeeping personnel are cognizant of same.

Provides assistance toHotel Manager with administrative duties or special projects as requested.

Keeps well informed of new trends, products or ideas that may benefit the operation of the Housekeeping Department; assists in the formulation and implementation of new services as needed to maximize standards of service.

Conducts selection interviews of candidates for position in the section, considering the standards of personnel quality required by the Hotel.

Conducts orientation for new hires for the section, advising them in writing of the standards against which their performance would be evaluated.

Initiates commendation or misconduct notices.

Appraises performance of subordinates and recommends appropriate action based on the results of rating.

Identifies training needs of personnel in the department.

• Performs duties common to all managers and other duties assigned.
  

Requirements

Able to work varying shifts, including evenings, weekends, and holidays

Minimum of two years housekeeping management experience in a high-volume setting preferred

Relevant work experience in the same or similar role within furnished hotel apartment.

Must have a sound knowledge of managing the housekeeping function and thorough understanding of the Rooms division of a hotel

More than 7 years experience in Housekeeping

Preopening experience is an advantage