Customer Service

Description:

• We are looking for a customer-oriented service representative.

• A customer service representative, or CSR, will act as a liaison, provide information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

• Naturally to customer care specialists.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

• Manage large amounts of incoming calls.

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Follow communication procedures, guidelines and policies.

• Any nationality can come and attend for Walk in Interview.

Requirements

• Company Name:PTA Group

• Employment Type:Full Time

• Monthly Salary: Unspecified

• Location: Dubai

• Benefits: as per uae law

• Minimum Work Experience:1-2 Years

• Minimum Education Level: Bachelors Degree

• Listed By: Employer

• Company Size:11-50 Employees

• Career Level:Mid-level

• Expires on:20th October 2021