صاحب العمل نشط
• Develop and maintain strategic business relationships with major accounts to promote brand awareness while achieving high levels of customer satisfaction and trust.
• Advise on best strategy to retain long-term client relationships by understanding the client strategy and business
• Engage the company’s strategic priorities with regards to the objective of maintaining and strengthening positioning within key accounts
• Contribute to the development and execution of the company’s strategic objectives
• Design short and long-range growth strategies and prepares execution plans to achieve targets
• Manage the development, implementation and evaluation of strategic, tactical and operational client, engagement plans, programs, and initiatives to align with the organization client service vision and strategies
• Advise upper management with client satisfaction measures, client experience strategies, programs, initiatives and emerging issues to enable client-centric strategic decision processes and major or critical issues response
• Provide a direct interface to the client and ensure project delivery excellence
• Maintain awareness of emerging technologies and Project/Program Management techniques
دوام كامل
مكتب المساعدة والدعم الفني / خدمة العملاء / الاتصالات الهاتفية