Call Center Sales Agent (Only With BpoCall Center Experience)

Are you a results-driven sales professional with a passion for music dance and education

Melodica Music Academy the leading music and dance school in the UAE is looking for a dynamic Telesales Agent (Contact Center) to join our growing team.

Role Summary

This role goes beyond traditional customer service you will play a key part in driving enrollments strengthening customer relationships and supporting business growth.

You will act as the primary point of contact for students parents and prospective clients delivering excellent service while confidently converting inquiries into enrollments and maximizing retention opportunities.

If you are energetic persuasive and target-driven this role is for you!

Key Responsibilities:

Handle inbound and outbound calls professionally and persuasively
Proactively follow up with leads and convert inquiries into enrollments
Explain programs schedules and promotions effectively
Build strong relationships with students and parents to maximize retention and upselling
Consistently achieve or exceed enrollment and revenue targets
Identify customer needs and recommend suitable programs or upgrades
Maintain accurate CRM records of leads follow-ups and conversions
Resolve concerns efficiently to ensure high satisfaction
Collaborate with internal teams to improve customer experience

Requirements:

Female candidates only with BPO/Call Center experience
Strong English communication skills (written & verbal)
Minimum 2 years of experience in customer service sales/business development
Proven background in sales-driven environments (education telesales retail enrollment or service industries preferred)
Strong persuasion negotiation & relationship-building skills
Good computer proficiency with 35 WPM typing speed
Professional appearance & confident personality
Currently based in the UAE & available for immediate joining

Why Join Us
Work with the leading music & dance academy in the UAE

Apply now or tag someone who would be a great fit!
-Send your updated CV (highlight sales numbers retention achievements BPO/contact center experience and English proficiency)
to: