Assistant Manager

Who are we

Equinix is the worlds digital infrastructure company operating a global platform of data centers that power the worlds largest enterprises hyperscales and cloud service providers.

We are hiring an Assistant Manager Data Center Operationsa frontline peopleleadership rolefor someone with an electrical or mechanical backgroundwho has already or looking to progress into team leadership operational management and site responsibility.

This role is not technically handson heavy. Instead it focuses on leading people running daytoday operations managing vendors driving safety and compliance and coordinating incidentswithin a missioncritical environment.

What Youll Be Responsible For

People Leadership & Team Management

• Lead coach and develop a team of data center operations staff setting clear expectations and high performance standards
• Own shift/team scheduling resourcing and handover routines to support 24x7 operations
• Conduct regular 1:1s performance reviews and development planning
• Support hiring onboarding training and capability building across the team
• Foster a strong culture of safety accountability and continuous improvement

Operational Oversight

• Ensure safe reliable and compliant daytoday operations across the data center
• Oversee routine operational activities including rounds logs checks permits and documentation
• Coordinate preventive and corrective maintenance activities ensuring work is properly planned and controlled
• Maintain high standards of operational readiness housekeeping and site discipline

Vendor & Contractor Management

• Act as the onsite lead for thirdparty contractors and service providers
• Ensure all vendor activity meets Equinix safety quality and operational standards
• Monitor performance validate work completion and drive closeout of actions
• Support service reviews and continuous improvement of vendor delivery

Incident Change & Problem Management

• Act as a first point of escalation during incidents or abnormal operating conditions
• Coordinate onsite response activities communications and recovery actions
• Ensure incidents are accurately documented with highquality RCA and corrective actions
• Support change management processes ensuring risk is assessed approved and communicated

Safety Security & Compliance

• Rolemodel and enforce Equinix health safety and security standards at all times
• Ensure compliance with internal procedures regulatory requirements and audit expectations
• Maintain accurate site documentation records and training compliance
• Participate in audits inspections and riskmanagement activities

Stakeholder & Customer Support

• Partner closely with Engineering Security Construction/Projects and Customer Operations teams
• Support customer requirements and site readiness including professional engagement during visits or tours
• Enable project delivery through strong operational coordination and risk management

Who Were Looking For

Essential Experience & Background

• Electrical or Mechanical background
• Experience working in a data center critical facilities FM or missioncritical environment
• Demonstrated experience leading people (Supervisor Shift Lead Team Lead or similar)
• Experience coordinating vendors and supporting maintenance or operational activities
• Comfortable operating in a 24/7 highavailability environment

Skills & Attributes

• Strong peopleleadership mindset with the ability to coach motivate and hold teams accountable
• Operationally disciplined structured and processdriven
• Calm and decisive under pressure particularly during incidents
• Clear and confident communicator both written and verbal
• Strong focus on safety compliance and doing things the right way

Preferred (Nice to Have)

• 2 years in a supervisory or peoplemanagement role
• Exposure to incident management RCA writing and change management

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.