Assistant Laundry Manager

Responsibilities:
• Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Resolve all guest complaints and recommend improvement in operation in order to develop better service standards
• Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness
• Provide training to laundry employees and take corrective action when performance is not satisfactory
• Follow up with engineering department on preventive maintenance and repair orders
• Develop and implement standard operating procedure, as well as production and quality standard
• Ensure that laundry employees are knowledgeable about hotel’s services and facilities
• Assist Laundry Manager for preparing departmental budget and goals programmed
• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards