Lobby Ambassador (Female)
ملخص الوظيفة
- To welcome the guests anticipate their needs and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments.
- To attend hotel events daily shift briefings and training to improve professional skills.
Qualifications :
- Excellent command in English
- Speaking second international language is an advantage(eg. German French Etc.)
- Similar experience in Front Office
- Multi tasking abilitys
- Outgoing personality digitally savvy training skills will be added advantage
- High School diploma
- Previous experience in same position for at least 1 year.
- Luxury hotel experience is a must
- Passion for excellent service
- Excellent team player and great communication skills
Additional Information :
Relocate to remote area
Remote Work :
No
Employment Type :
Part-time
المهارات المطلوبة
عن الشركة
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... اعرض المزيد