Operations Specialist Checker
ملخص الوظيفة
Role : Operations Specialist Checker
Location : Al Ain
Role Purpose:
Ensure accurate screening of alerts in digital onboarding process.
- Ensure alerts are adequately reviewed and analyzed prior to discounting or escalating to L3 for GCD review
- Ensure discounting of alerts is done as per GCD guidelines/Policy
- Ensure transactions are reviewed/actioned as per TAT
- Remain current and UpToDate in terms of changes in Policy and guidelines published by GCD.
- Ensure all mandatory trainings and Regulatory training sessions are attended and assessments completed on time.
- Ensure access to sensitive customer data remains restricted.
Key Accountabilities of the role
Review alerts and take appropriate decision as per SOP and Policy guidelines - Ensure adherence to TAT
- Help the makers understand the error/impact in case of error/ambiguity.
- Maintain a log of errors for trainings
- Report incidents in GRC on timely basis as per Policy
- Ensures adherence to assigned KPIs.
- Update Daily MIS for analysis and Team Leader/Managers review
- Timely reporting/logging of system issues
- Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement
Specialist Skills / Technical Knowledge Required for this role:
Required Experience:
IC
المهارات المطلوبة
عن الشركة
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