Service Sales Specialist
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 20 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
We are looking for a proactive and customer-focused Sales Specialist to manage maintenance customers through phone engagement and ensure their needs are addressed quickly and professionally. This role also plays a key part in supporting our sales teams by generating and qualifying leads helping to drive business growth and deliver an excellent customer experience.
Key Responsibilities
Drive outbound and inbound telesales to core customers
Convert maintenance contracts renegotiate renewals and promote digital services and repair campaigns
Build strong customer relationships and proactively generate leads for the wider sales team
Prevent cancellations and manage expiring or suspended contracts
Handle customer queries and complaints in coordination with internal teams
Support collections in partnership with Finance
Qualify leads and schedule visits for field sales teams
Capture market and competitor insights
Maintain accurate CRM data and monitor customer satisfaction
Coordinate with technicians and supervisors on technical matters and opportunities
Are you the one
Bachelors degree in a relevant field
At least 2 years of inside sales experience with a solid understanding of contractual and financial terms
Strong ability to analyze customer needs and identify opportunities
Excellent communication presentation and negotiation skills in English (Arabic is an advantage)
Candidates with prior experience in the UAE market will be given preference.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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IC
المهارات المطلوبة
- مصنع الأسمنت
- الحسابات الدائنة
- تخطيط استمرارية تصريف الأعمال
- الأمن الإلكتروني
- هندسة الحاسبات
عن الشركة
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral ... اعرض المزيد
